WARRANTY INFORMATION

INTRODUCTION

This Warranty covers SmarTerminal Computers, Inc.'s (“STC”) products (“Product s ”) sold by STC or STC's authorized resellers. STC provides a limited warranty for the originally purchased Products for use, not resale ( “ Original Purchase ” ) , located in the United States . N o STC authorized reseller may claim any right or interest under this limited warranty.

LIMITED WARRANTY

STC warrant s th eir Product s, and any repaired or replacement Products, to be free from defects in material and workmanship for a period of one (1) year from the date of Original Purchase . All batteries that accompany and/or are a part of any Products are only warranted for a period of one hundred and eighty (180) days from the date of Original Purchase. In the event that a Product is repaired or replaced, the warranty will expire S ubject to the conditions set forth below, i f a P roduct proves to be defective in material or workmanship during the warranty period, STC will, at its sole option, repair or replace the P roduct with a similar P roduct. Replacement Product s or parts may include remanufactured or refurbished parts or components and will meet the specifications of the original parts or unit .

This warranty is extended by STC only to the o riginal p urchaser (“you”) of the Product and is not transferable. During the warranty period, STC shall provide you with limited telephone technical support providing assistance to you solely for the purpose of defining any problem. Repair or replacement of the Product is limited to the United States .

Additional years of warranty beyond the one year standard warranty period can be purchased for certain P roducts. Please contact STC or an authorized STC sales representative for more information regarding any extended warranty contracts.

CUSTOMER RESPONSIBILITIES

As the original purchaser you have thirty (30) days in which to review the contents of the Product' packaging for any missing or broken items. After the first thirty (30) days of ownership, beginning from the date of Original Purchase, a charge will be incurred for replacement of any item you, the original purchaser, may wish to order from STC. Such charges will include handling and shipping costs incurred for delivery of any such items.

WARRANTY EXCLUSIONS

 This warranty does not cover:

•  Any Product on which the serial number has been defaced, modified or removed.

•  Damage, deterioration or malfunction resulting from:

•  Accident, disaster, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized    product modification, or failure to follow instructions and environment specifications supplied with    the Product.

•  Repair or attempted repair by anyone not authorized by STC.

•  Customer supplied interfacing.

•  Improper site preparation and maintenance.

•  Damage to or loss of any programs, data or removable storage media.

•  Software or data loss occurring during repair or replacement.

•  Any damage of the Product due to shipment.

•  Removal or installation of the Product.

•  Causes external to the Product, such as electric power fluctuations or failure.

•  Use of supplies or parts not meeting STC's specifications.

•  Normal wear and tear.

•  Any other cause which does not relate to a product defect.

•  Removal, installation, and set-up service charges.

HOW TO OBTAIN WARRANTY SERVICE

•  For information on warranty service, call STC customer service in the U.S.A. by calling 562-921-5689, or email STC at rma@smarterminal.com .

•  To obtain warranty service, you will be required to provide

•  The original dated sales slip.

•  Your name.

•  Your address.

•  The serial number of the product.

•  A description of the problem.

•  In the unlikely event a Product needs to be returned for repair or replacement, you must obtain a Return Material Authorization (RMA) number from STC and bring or ship the Product prepaid and insured in the original container, with the associated accessories, to: SmarTerminal Computers, Inc., 15605 Camenta Road Suit 209, Santa Fe Springs, CA 90670.
All returned Products must have the RMA number marked on the top of the box. Failure to obtain a RMA number may result in a processing fee. STC will repair or replace the product and return it via ground shipping service within the United States .

•  To obtain a RMA number, p lease provide the necessary information using the form and send it to rma@ smarterminal.com or fax to (562) 921-5674. Once STC receive s this information, you will receive a confirmation email with an RMA number and detailed shipping instructions

SmarTerminal RMA Request Form

DISCLAIMER OF WARRANTIES

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN . THE WARRANTIES CONTAINED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING , BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STC MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.\

EXCLUSIVE REMEDIES

THE REMEDIES PROVIDED IN THIS STATEMENT OF LIMITED WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT, WILL STC BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHER TYPES OF DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY, INCLUDING LOST PROFIT, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY , AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA SORTED IN OR USED WITH THIS PRODUCT, EVEN IF STC OR A STC AUTHORIZED RESELLER FOR THIS PRODUCT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BASED ON ANY THIRD PARTY CLAIM. STC LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH STC WILL BE RESPONSIBLE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

This Product is warranted in accordance with the terms of this limited warranty. You are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While STC Products are considered to be compatible with many systems, specific functional implementation by the original purchaser of the Product may vary. Therefore, suitability of a Product for a specific purpose or application must be determined by the original purchaser and is not warranted by STC .